CORDELL RATZLAFF, DIRECTOR OF USER CENTERED DESIGN, CISCO
Flick of the Wrist at Cisco with the Director of User-Centered Design I was over in Building 31 the alternative day and was about to encounter with Cordell Ratzlaff, Director of Ciscos User-Centered Design Team in the Voice Technology Group when I saw him take his iPhone and crack his wrist at his computer. I proposed wondering what could he be doing? So with my ready-to-shoot Flip Mino HD video camera already in palm I walked in to Ratzlaffs bureau to jot down this engaging feature. While on foot …